SKINTIQ - Terms of Use
Welcome to SKINTIQ
By using the SKINTIQ mobile application, you agree to these terms. If you do not agree to any part of these terms, you must immediately discontinue use of our application.
Company Information:
- Legal Entity: Skintiq
- Headquarters: Oss, Noord-Brabant, Netherlands
- Email: contact@skintiq.app
- Governing Law: Dutch law
- Contract Formation: These terms form a legally binding contract upon your use of the application
What SKINTIQ Does
SKINTIQ is an educational technology platform that analyzes cosmetic ingredients and provides information about skincare products. Our services include:
- Barcode Scanning: Product identification through barcode recognition technology
- Ingredient Analysis: AI-powered analysis of cosmetic ingredients using machine learning algorithms
- Community Platform: User-generated discussions and reviews about skincare products
- Educational Content: Scientific information about skincare ingredients and product safety
- Premium Services: Advanced AI consultation and personalized recommendations (subscription required)
IMPORTANT MEDICAL DISCLAIMER
SKINTIQ IS NOT MEDICAL ADVICE AND DOES NOT PROVIDE MEDICAL SERVICES
- Our application provides educational information only about cosmetic ingredients and skincare products
- We are not licensed medical professionals and do not provide medical advice, diagnosis, or treatment
- Always consult a licensed dermatologist or healthcare provider for skin conditions, allergies, medical concerns, or before making significant changes to your skincare routine
- Individual results vary significantly - what works for other users may not work for your specific skin type or condition
- We are not responsible for allergic reactions, skin irritation, adverse effects, or health issues resulting from products you choose based on our educational information
- In case of skin emergency - discontinue use of any product immediately and seek immediate medical attention
Age Requirements and Capacity
Global Age Requirements
- Minimum Age: You must be at least 13 years old to create an account
- Parental Consent Required: Users under 16 years old in the European Union must obtain verifiable parental consent
- Legal Capacity: You must have legal capacity to enter into binding contracts in your jurisdiction
- Guardian Responsibility: Parents/guardians are fully responsible for minors' use of the application
Subscription Services and Payment Terms
Free Tier:
- Unlimited product scanning and basic information
- Access to community forums
- Basic ingredient safety information
- Standard customer support
Premium Tiers:
- Smart Tier (€24.99/month) and Expert Tier (€44.99/month)
- Advanced AI analysis and personalized recommendations
- Unlimited AI chat functionality
- Detailed ingredient compatibility reports
- Product alternative suggestions with shopping links
- Priority customer support
Payment Processing
- Billing Cycle: Monthly subscriptions bill every 30 days, annual subscriptions bill every 365 days
- Payment Methods: Payments processed through Apple App Store or Google Play Store billing systems
- Auto-Renewal: Subscriptions automatically renew unless cancelled at least 24 hours before renewal date
- Cancellation: Cancel anytime through your device's subscription settings
Platform Limitations and Disclaimers
Information Accuracy Limitations
- Product information sourced from third-party databases and manufacturer data
- Information accuracy depends on data source reliability and currency
- Ingredient lists may change without database updates
- AI recommendations based on general patterns and statistical models
- Individual skin reactions may vary significantly from AI predictions
Liability Limitations
Excluded Damages:
- Allergic reactions or adverse skin reactions to recommended products
- Economic losses from purchasing unsuitable products
- Indirect, incidental, consequential, or punitive damages
- Lost profits, business interruption, or opportunity costs
Maximum Liability Cap:
- Total Liability Limit: Maximum liability shall not exceed the amount paid by user in the 12 months preceding the claim
- Free Users: Maximum liability for free tier users limited to 50 EUR
Intellectual Property Protection
SKINTIQ grants users limited, non-exclusive, non-transferable license to use application for personal, non-commercial purposes and access educational content for individual skincare decisions.
Governing Law and Jurisdiction
- Governing Law: These Terms of Use governed by and construed in accordance with laws of Netherlands
- Primary Jurisdiction: Courts of Netherlands have exclusive jurisdiction over disputes not subject to arbitration
- Specific Venue: Courts in Oss, Noord-Brabant, Netherlands serve as specific venue for court proceedings
Contact Information and Support
Customer Support:
• Primary Contact: contact@skintiq.app
• Support Hours: Monday through Friday, 9:00 AM - 5:00 PM Central European Time
• Support Languages: English, Dutch, French, German, Spanish
Business Address:
Skintiq
Oss, Noord-Brabant
Netherlands
Response Timeline:
• General inquiries: Within 24 hours during business days
• Technical issues: Within 48 hours during business days
• Billing disputes: Within 72 hours during business days
• Legal matters: Within 5 business days
User Acknowledgment
By using SKINTIQ, you acknowledge that you have:
- Read and Understood: Carefully read and understood all terms and conditions
- Legal Capacity: Legal capacity to enter into binding agreements in your jurisdiction
- Voluntary Agreement: Voluntarily agreed to be bound by these terms
- Age Compliance: Met all age requirements for service use
- Authority: Authority to bind any entity on whose behalf you use the service
These Terms of Use constitute a binding legal agreement.