SKINTIQ - Global Privacy Policy
About This Policy
This Privacy Policy explains how Skintiq ("Company," "we," "our," or "us") collects, uses, and protects your personal data when you use the SKINTIQ mobile application worldwide. We are committed to protecting your privacy in accordance with applicable data protection laws in your jurisdiction.
Company Information:
- Legal Entity: Skintiq
- Headquarters: Oss, Noord-Brabant, Netherlands
- Email: contact@skintiq.app
- Global Operations: This policy applies to users worldwide
- Data Controller: Skintiq acts as data controller for personal data processing
Age Requirements by Jurisdiction
Minimum Age Matrix:
- European Union: 13 years (Parental consent under 16)
- United Kingdom: 13 years (Parental consent under 16)
- United States: 13 years (COPPA under 13)
- Canada: 13 years (Provincial variations apply)
- Brazil: 13 years (Parental consent under 18)
- Australia: 13 years (Parental consent under 18 recommended)
Data Collection Categories
Account and Profile Information
- Data Types: Name, email address, age verification, account preferences, profile photo (optional)
- Collection Method: Direct user input during registration and profile setup
- Legal Basis: Contract performance, consent
- Retention Period: Duration of account plus 30 days for recovery
Beauty and Cosmetic Preference Data (Treated as Health Data)
- Skin type classification (oily, dry, combination, sensitive)
- Ingredient sensitivities and allergic reactions
- Skincare concerns (acne, aging, hyperpigmentation, sensitivity)
- Product preferences and avoidance lists
- Cosmetic ingredient analysis results and ratings
- Personalized skincare recommendations
Legal Basis: Explicit consent for health data processing
Special Protections: Enhanced security, limited access, explicit consent required
Retention Period: Until consent withdrawal or account deletion
Your Privacy Rights
European Union and United Kingdom (GDPR/UK GDPR)
- Right to Information: Receive clear information about data processing
- Right of Access: Obtain copies of personal data we hold about you
- Right to Rectification: Correct inaccurate or incomplete personal data
- Right to Erasure: Request deletion of personal data ("right to be forgotten")
- Right to Restrict Processing: Limit how we process your personal data
- Right to Data Portability: Receive personal data in machine-readable format
- Right to Object: Object to processing based on legitimate interests
Response Time: Within 30 calendar days (extendable to 60 days for complex requests)
United States - California and Other States
- Right to Know: Categories and specific personal information collected
- Right to Delete: Request deletion of personal information
- Right to Opt-Out of Sale/Sharing: Stop sale or sharing for advertising
- Right to Non-Discrimination: Equal service regardless of privacy choices
- Right to Correct: Fix inaccurate personal information
Response Time: Within 45 calendar days (extendable to 90 days with notice)
Data Sharing and Third-Party Recipients
AI Service Providers
- OpenAI (ChatGPT API): User questions, anonymized skin profile data for AI analysis
- Purpose: Providing AI-powered skincare advice and ingredient analysis
- Data Retention by OpenAI: 30 days maximum per our agreement
- Your Control: Opt out of AI features in app settings
Prohibited Data Sharing
We explicitly DO NOT:
- Sell personal data to third parties for monetary consideration
- Share health or beauty data for advertising purposes
- Provide data to data brokers or marketing companies
- Share personal information for purposes beyond those stated in this policy
- Transfer data without appropriate legal safeguards
Security Measures
Technical Safeguards
- Encryption Standards: TLS 1.3 for data in transit, AES-256 for data at rest
- Access Controls: Multi-factor authentication, role-based access control
- Network Security: Next-generation firewalls with intrusion detection
- Application Security: Secure development, regular penetration testing
Global Contact Information
Company Contact Information:
• Primary Contact: contact@skintiq.app
• Response Time: Within 24 hours for privacy inquiries
• Languages Supported: English, Dutch, French, German, Spanish
• Business Hours: Monday-Friday, 9:00 AM - 5:00 PM CET
Data Protection Officer:
• Email: contact@skintiq.app (Subject: "Data Protection Officer")
• Responsibilities: GDPR compliance, user rights, regulatory liaison
Business Address:
Skintiq
Oss, Noord-Brabant
Netherlands
Final Compliance Statement
This Privacy Policy represents our comprehensive commitment to global privacy compliance and user privacy protection. We have implemented technical, organizational, and legal measures to ensure compliance with applicable privacy laws worldwide.
To exercise any rights: contact@skintiq.app with subject line "Privacy Rights Request - [Your Jurisdiction]"